Privacy policy

Last updated 21st November 2023

We take your privacy seriously: At SimTheory, we take your privacy seriously, we don't just say it. We understand that your conversations with your agents are personal and private, and we're committed to ensuring they stay that way.

Your personal data: At SimTheory, we value your privacy. We collect personal data, like your name and email, to enhance your experience. Your Personalization Passport data, which you control, is shared with your agents for personalization, but not with agent creators. Your privacy is our priority.

Data security: We prioritize your privacy and have implemented robust security measures to protect your data. We use encryption, firewalls, and secure servers to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. In the event of a security breach that may affect your personal data, we will notify you as soon as possible. This notification will include details about the nature of the breach, the data that was potentially compromised, and the steps we're taking to address it. We'll also provide recommendations on how you can protect yourself.

Conversations with agents: Your conversations with your agents are private. We do not monitor, review, or access these conversations unless required by law or to ensure the safety and security of our users.

User rights: You have the right to access, correct, and delete your personal data at any time. You can also object to or restrict our processing of your data. To exercise these rights, please contact us at

Updates to this policy: We may update this policy from time to time. Rest assured, we will notify you of any changes through email or by notification in the app itself.