Privacy policy

1. Introduction

At Simtheory, we take your privacy seriously. This isn't just a statement; it's a commitment. We understand that your interactions with our AI-powered workspace are personal and often contain sensitive information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, such as:

• Name
• Email address
• Payment information
• Profile information
• Any other information you choose to provide

2.2 Usage Data

We automatically collect certain information about your use of our services, including:

• IP address
• Device information
• Browser type
• Pages visited
• Time spent on pages
• Interactions with AI agents

2.3 AI-Generated Content

We collect and store content generated through your interactions with our AI agents, including:

• Text conversations
• Generated images
• Analyzed documents and PDFs
• Search queries and results

2.4 Screen Sharing Data

When you use our screen sharing feature, we process visual data from your shared screen to provide context to the AI. This data is not stored permanently unless explicitly saved as part of an interaction. Images captured from a screen sharing session are deleted from our servers within 1 minute of the session ending.

3. How We Use Your Information

We use your information for various purposes, including:

• Providing and improving our services
• Personalizing your experience
• Processing payments
• Communicating with you about our services
• Analyzing usage patterns to enhance our platform
• Ensuring the security and integrity of our services
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent
• With service providers who assist in our operations
• To comply with legal obligations
• In connection with a merger, sale, or acquisition of all or a portion of our company

5. AI Agents and Data Processing

Our AI agents process your data to provide personalized services. This includes:

• Analyzing shared screens for context
• Processing documents and PDFs for information retrieval
• Generating images based on your prompts
• Creating and maintaining a knowledge graph for personalized interactions

6. Data Security

We implement robust security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Continuous monitoring for potential security threats

In the event of a data breach that may affect your personal information, we will notify you promptly, providing details about the nature of the breach, potential impacts, and steps we're taking to address the situation.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete personal data
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at simulation@simtheory.ai.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Simtheory Pty Ltd
Email: support@simtheory.ai