Generate professional-quality images with top models.
Access all leading frontier models. Switch between models in the same session.
Access all leading frontier models. Switch between models in the same session.
Create anything with code, without coding. Vibe coding.
Transform team productivity with a unified AI workspace: all the models and tools your team needs.
Enterprise-grade security with SSO, custom deployment, and advanced AI capabilities
Empower students with equal access to AI models, research tools and modalities.
Affordable AI access for households - share one subscription with your whole family
Updated July 2025
At Simtheory, we take your privacy seriously. This isn't just a statement; it's a commitment. We understand that your interactions with our AI-powered workspace are personal and often contain sensitive information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services ("Service").
We collect the following categories of information to provide and improve our Service.
We collect personal information that you provide directly to us, such as:
If you communicate with us, for instance by sending an email to our support or legal teams, we collect your name, contact information, and the contents of your messages.
We automatically collect certain information when you visit, use, or interact with the Service:
We collect and store content that you provide to or is generated by our AI assistants, including:
When you use our screen sharing feature, we process visual data from your shared screen to provide context to the AI. This data is processed in real-time and is not stored permanently unless you explicitly save it as part of an interaction. Images captured from a screen sharing session are deleted from our servers within 1 minute of the session ending.
We use your information for various purposes, including:
We will not use your private User-Generated Content or private Assistants to train any AI models. This is a core privacy commitment and a key differentiator of our Service. Your private data is for your use only.
We do not sell your personal information. We may share your information only in the following limited circumstances:
Our AI assistants process your data to provide personalized services. This includes:
We implement robust security measures to protect your data. However, no internet transmission is ever fully secure or error-free. While we take reasonable measures to protect your personal information, we cannot guarantee its absolute security. Our measures include:
In the event of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner promptly, in accordance with our obligations under the Notifiable Data Breaches (NDB) scheme.
We retain your personal data only for as long as we need it to provide our Service to you, or for other legitimate business purposes such as resolving disputes, ensuring safety and security, or complying with our legal obligations. The factors we consider when determining the retention period include the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use, and any applicable legal requirements.
You have direct control over your content. When you choose to delete a specific conversation or content item from your Workspace, we initiate a process to permanently delete it from our live systems. This action is irreversible from our production databases.
Account-Level Deletion: Upon the cancellation of your account, we will permanently delete all data associated with your Workspace. This is an irreversible action and includes all chat sessions, created assistants, knowledge graph memory, and any uploaded files. Similarly, if a subscription payment fails and is not successfully rectified within thirty (30) days, we reserve the right to treat the account as abandoned and permanently delete all associated Workspace data to protect your privacy and manage our systems.
You have certain rights regarding your personal data. Depending on your location, these may include the right to:
To exercise these rights, please contact us at help@simtheory.ai.
Our AI services generate responses by predicting the most likely sequence of words. This probabilistic nature means output may not always be factually accurate. You should not rely on the factual accuracy of output from our Service.
Our Service is not intended for children under 13. If you are under 18, you must have your parent's or legal guardian's permission to use the Service. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us immediately.
Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws, including the Australian Privacy Principles.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Simtheory Pty Ltd
Email: simulation@simtheory.ai